Saturday, January 3, 2009

Be your own tech support

Ever tried getting tech support from some of the newer gadget companies out there? Probably not more than once.
Some of them really do try. But if you're like most people, you lack the patience to put up with the abysmal support that has become the norm for so much of our tech.
Here, via the blog lifehacker, is a list of some go-to sites to get real help from real people. Most of these are forums. You just leave your question and the masses weigh in. It's a mixed bag, sure, and you have to remember these folks aren't actually affiliated with the product at hand. But if time and user-friendliness are of the essence, online forums beat the pants off official tech support.

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